Laura Frederickson
Operations & Human Capital Advisory Partner
Laura is a seasoned executive and strategic architect of human capital with over 20 years of experience leading HR and operations within high-complexity, multi-unit organizations. As a former CHRO, she excels at aligning people operations with aggressive business growth, ensuring that an organization's most critical asset—its talent—is architected for scalability and long-term value creation. She is a "full-lifecycle" business strategist with a proven track record of hardening organizational infrastructure, navigating complex service models, and leading high-performing teams through significant growth inflections.
Laura brings a rare blend of technological and financial acumen to the HR function. She is an expert at leading digital transformations—including HRIS, ERP, and CRM integrations—by applying a "buy before build" philosophy to ensure technology delivers a practical ROI. A deep empath and grit-driven leader, Laura understands that successful scaling is ultimately a human transformation, requiring genuine trust and strategic alignment across all stakeholders.
Industries
- Large-Scale Multi-Unit Strategy & Operations
- Professional Services Models
- Private Investment, Development & Growth
- Large-Scale Sports, Fitness & Lifestyle Services
- Luxury Hospitality & Dinning
- Operational Technology, HR Tech & Mar Teck
- Mixed-Use Real Estate & Property Management
- Retail & Consumer Services
Expertise
- CHRO/COO-as-a-Service
- Organizational Design & Capability Mapping
- Tech Strategy & Implementation
- Culture Scaling & Change Management
- Team Leadership & Development
- Strategic Ecosystem & Partnerships
- Executive Coaching & Leadership Development
- Operational Hardening
Expertise
- Human-Centered Digital Transformation
- Full Lifecycle Business Strategy
- Technology Strategy & Integration
- IT Risk Management
- Scalable Operations & Process Optimization
- Technology Modernization & Integration
- Facilities Management & Operations
- HRIS, ERP, CRM, and Mix-Use / Multi-Unit Tech